Frequently Asked Questions
Frequently Asked Questions
Flat Pack Cabinetry FAQs
Choosing flat pack cabinetry involves practical, design, and technical considerations — from materials and sizing through to delivery, assembly, and long-term performance.
This master FAQ page answers the most common questions about premium flat pack kitchens, wardrobes, laundries, cabinetry panels, handles, finishes, ordering and delivery, all in one place.
Each section below links directly to the relevant page on the Pinnacle Flatpacks website for deeper detail.
ABOUT PINNACLE FLATPACKS
Are your cabinets suitable for residential and light commercial use?
Yes. Our cabinetry systems are designed for long-term residential use and suitable light commercial applications.
Do you offer design advice?
We provide guidance on cabinet selection, sizing, and layout to ensure correct ordering and installation outcomes.
Who typically buys Pinnacle Flatpacks cabinetry?
Our customers include homeowners, builders, renovators, designers, and owner-builders seeking high-quality, system-based cabinetry without bespoke joinery pricing
Is Pinnacle Flatpacks a retail showroom business?
No. Pinnacle Flatpacks operates as a manufacturing-led flat pack business, with cabinetry ordered to specification rather than displayed as off-the-shelf products.
Are Pinnacle Flatpacks cabinets Australian made?
Yes. All cabinetry is manufactured in Tasmania, supporting local jobs and Australian manufacturing standards.
What does Pinnacle Flatpacks specialise in?
Pinnacle Flatpacks designs and manufactures premium flat pack cabinetry systems including kitchens, wardrobes, laundries and cabinetry components, built to order in Tasmania.
KITCHENS
Are flat pack kitchens durable long-term?
When assembled correctly, flat pack kitchens offer comparable durability to traditional cabinetry.
Can I order only part of a kitchen?
Yes. You can order individual cabinets, pantry units, or appliance housings as required.
What materials are used in kitchen cabinetry?
We use moisture-resistant MDF with durable surface finishes appropriate for kitchen environments.
Are your kitchens supplied fully assembled?
No. All kitchens are supplied flat packed for transport efficiency and assembled on site.
Do your kitchen cabinets suit modern appliances?
Yes. Our cabinet systems are designed to integrate with standard Australian appliances and fittings.
Are your flat pack kitchens custom sized?
Yes. Kitchen cabinets are made to order based on your selected dimensions and configuration.
WARDROBES
Can I install wardrobes myself?
Yes. Wardrobe systems are suitable for DIY installation or professional fitting.
Are wardrobe cabinets floor standing or wall mounted?
Both options are available depending on design and structural requirements.
Can wardrobes be installed in older homes?
Yes. Custom sizing allows wardrobes to suit existing homes and renovation projects.
Are Wardrobe doors included?
Yes. Wardrobe cabinetry and doors are supplied. Just pick your colour.
Do wardrobes include internal shelving and hanging?
Wardrobe systems can include shelving, hanging rails, drawer units and storage modules.
Are wardrobes fully customisable?
Yes. Wardrobe cabinetry can be configured to suit room dimensions, internal layouts and door styles.
LAUNDRIES
Can I match my laundry to my kitchen finishes?
Yes. Consistent finishes can be selected across kitchens and laundries.
Are wall cabinets available for laundries?
Yes. Wall mounted and base cabinets can be combined for functional storage.
Do laundry cabinets include benchtops?
Benchtops may be specified separately depending on the selected configuration.
Can laundry layouts be customised?
Yes. Cabinet layouts can be adapted to suit appliance sizes and room constraints.
Are laundry cabinets moisture resistant?
Yes. Laundry cabinetry uses materials appropriate for wet area environments.
HANDLES
Do handle choices affect cabinet pricing?
No. The cabinets are all fixed price, you just chose the handles depending on your chosen handle style and material.
Are handles durable for high-use areas?
Yes. Selected handles are designed for frequent daily use.
Can I use my own handles?
Yes. Cabinetry can be prepared to suit third party handles
Are handles supplied separately?
Handles are ordered separately to allow personalisation.
What handle styles are available?
A curated range of modern, minimalist and classic handle styles is available.
Are handles optional?
Yes. Cabinets can be supplied with handles or prepared for handle-less designs.
CABINETRY PANELS
Are panels moisture resistant?
Panels are suitable for internal residential use.
Can I order panels without cabinets?
Yes. Panels can be ordered independently.
Are panels structural?
Panels are decorative and finishing components, not load-bearing elements.
Can panels be cut on site?
Panels are supplied to size but may be trimmed by installers if required.
Are panels colour matched?
Yes. Panels are matched to selected cabinet finishes.
What are cabinetry panels used for?
Panels are used for end finishes, fillers, appliance surrounds and visual continuity.
COLOURS & FINISHES
Are finishes UV stable?
Finishes are suitable for typical indoor residential conditions.
Can I view finishes before ordering?
Finish samples may be available on request.
Do finishes affect lead time?
Some finishes may affect production timing depending on availability.
Are finishes consistent across products?
Yes. Finishes are consistent across kitchens, wardrobes and laundries.
What finish options are available?
A curated range of contemporary colours and finishes is available.
ORDER PROCESS
Will I receive an order confirmation?
Yes. Order details are confirmed prior to manufacture.
Do you confirm measurements?
Customers are responsible for confirming site measurements.
How long does manufacturing take?
Typical lead times are approximately 7 working days, subject to order complexity.
Can I change my order after confirmation?
Changes may not occur once production has commenced.
Is payment required upfront?
Yes. Payment confirmation is required before manufacturing begins
How do I place an order?
Orders are placed online with specifications confirmed prior to production.
HOW-TO GUIDES
Can installers access technical support?
Support is available for assembly clarification.
Do you provide installation videos?
Written guides are provided; additional support may be available.
Are instructions specific to each cabinet?
Instructions align with all cabinet types are supplied.
Can beginners assemble flat pack cabinetry?
Yes. Flat pack systems are designed for clear assembly processes.
Do I need special tools?
Standard hand tools are typically sufficient.
Are assembly instructions provided?
Yes. Assembly instructions are included with cabinetry orders.
SHOP
Is shipping calculated at checkout?
Collection is available from our Hobart warehouse, and shipping can be arranged by the client.
Can trade customers order online?
Yes. Trade and retail customers can use the shop.
Are products held in stock?
No. Pinnacle Flatpacks operates a made to order model.
Can I order individual components?
Yes. Components can be purchased individually.
Are prices displayed inclusive of GST?
Pricing includes applicable GST unless stated otherwise.
Are all products made to order?
Yes. Products are manufactured once ordered.